Installation – Any way you want it

Springfree Trampoline is pleased to offer a number of tools to help with successful installation. Read below to learn about professional and self-installation options.

Springfree Professional Installation:

If you are located nearby to one of the Springfree showrooms, professional installation will be carried out by a Springfree Trampoline installer.

• Texas – Dallas-Fort Worth Area
• Washington – Seattle Area

Third-Party Professional Installation

Outside of our Springfree Trampoline service market areas, we’ve got you covered with professional installation (covers continental USA) by our third-party installer, GoConfigure, LLC.

Our third-party installation team will call you within 3 business days of your package delivery to schedule your service appointment. Alternatively, you can contact them after you receive your tracking number or your order is delivered, by phone at 1 (888) 888-5424 or by email at support@goconfigure.com. Seasonal demand and weather limitations and other restrictions may apply.

Scheduling Installation Process

• Step 1: Customer orders Springfree Trampoline + Installation
• Step 2: Product Ships to Customer
• Step 3: GoConfigure LLC contacts customer to coordinate installation date (within 3 business days of customer receiving their shipment) and/or Customer contacts GoConfigure to confirm delivery via phone or email. 
• Step 4: Customer receives their scheduled date & time

Important Information: Please ensure you are ready for your installation prior to your scheduled date. If our team arrives to install but cannot proceed with trampoline or spare part installation, a $99 fee may apply for rescheduling. Follow the checklist below to ensure you are ready for your big day!

• - Verify you have received all trampoline boxes or spare parts. All trampolines are shipped in 1 – 3 boxes.
• - Someone 18 or older must be present at the installation location on the scheduled date and time and must be familiar with where the trampoline will be installed.
• - To reschedule ahead of your installation date, please give us at least 24 hours notice.

Self-Installation Made Easy

Many of our available models & best-selling accessories are accessible on the BILT APP. For a seamless self-assembly experience, simply download the free app for fast, 3D, step-by-step instructions.

If additional assistance is needed, a Springfree Trampoline expert can help guide you through the installation process by calling 1 (877) 586-7723.

Alternatively, you can access supporting installation videos and instructions for your Springfree Trampoline model below.

Even though the general installation process is the same for all Springfree models, we’ve updated our manuals to provide model specific instructions to save you time. The video guides provide an overview for all models and may not feature a demonstration for your specific model. However, the downloadable manuals can be referred to for model-specific information. Did you purchase a Springfree Trampoline prior to 2015? Check the Install and Manuals Explorer guide for previous manuals and helpful tips.

Before proceeding with assembly and use of products, please ensure you have thoroughly reviewed the safety warnings regarding assembly, proper use of the trampoline, and important warranty information. Find the full document here.